What if you have your booking in your hands and you realise that the name on the ticket is not yours? Sounds alarming. Isn’t it? But there are always solutions to every problem which humans are meant to create. Let’s talk about America’s one of the most trusted airlines, Southwest airlines.
Southwest airlines will give you a flexible policy through which you can rectify your name with slight typos or spelling mistakes. Let’s see how you can do it?
What are the ways to change my name?
- Online mode– Southwest airlines has their official website through which you can login to your account and fill the required information and tap on the edit option to make permissible changes. You can also pay the applicable amount (if any) through the website.
- Customer care– there are some helpline numbers available on their website through which you can connect to the customer care executive and tell them about the required changes and also know the amount which is payable.
- Check-in-counters– Southwest airlines also provide minute before changes through their check and counters available on airport. If you are required changes are permissible they will ask for necessary documents and will avail their services.
In major cases you need to cancel your recent bookings according to the cancellation policy of southwest flight and rebook your flight. Let’s see in which cases you can make changes in your name.
Name change policies and restrictions-
- Change name on southwest flight tickets could be done if you have slight spelling mistakes or typos.
- If you want to add or remove any surnames you need to give legal proofs of identity for that.
- Unfortunately there are no options for you to change your name completely as it is against the privacy policy of this airline.
Required Documents and applicable charges-
For the minor changes and typos, your government IDs like passport and driving licence will be required. And for the other changes your marriage certificate or divorce decree or the court ordered documents will be needed. Please note that if your name will not match with your official documents, you will not be able to fly.
The piece for the name changing in your already book to ticket completely depends upon the situation. If you will request for the minor changes within 24 hours of your ticket booking then there will be no fee. But in some other cases, you might pay between $50 to $200.
What’s the Refund Policy?
If the changes are major and legal and you wish to Cancel a Southwest Flight, you will get your full refund when you process everything within 24 hours after the purchase of your tickets. But your late response will affect your refund and might also charge you some cancellation fee.
Frequently asked questions (FAQs)-
1- How can I change my name completely in Southwest airlines tickets?
Unfortunately you cannot change your name completely in Southwest airlines tickets. You need to cancel your recent booking and rebook your next ticket for it.
2- what are the documents that is required to change the name?
You need to present your government ID proof to fulfill this requirement, like marriage certificates, divorce decree etc.
3- In how much time can I get my refund amount?
You can get your refunded amount within 24 hours if processed effectively.
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